DUE TO THE HIGH VOLUME OF CALLS WE ARE RECEIVING, AND BECAUSE MOST OF OUR APPOINTMENTS ARE REQUIRING A LOT MORE OF PHONE COMMUNICATION, OUR LINES ARE OFTEN FULL. IF YOU NEED ASSISTANCE AND RECEIVE A BUSY SIGNAL DURING YOUR CALL OR IF YOUR RECEIVE A MESSAGE DURING OUR REGULARLY SCHEDULED HOURS, PLEASE WAIT A MOMENT AND TRY AGAIN. THANK YOU FOR YOUR PATIENCE AND WE APOLOGIZE FOR ANY INCONVENIENCE DURING THESE UNUSUAL TIMES
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(847)891-3986
www.springvalleyvet.com
Admissions
Hours are by appointment only. In order to make an appointment, please call us during our business hours at Payment is expected at the time services are rendered. We accept Visa, MasterCard, Discover, cash or check.
Please arrive 15-20 minutes prior to your scheduled appointment time. Bring copies of any records, including vaccination history for your pet. If you like, you may have your previous vet fax us your pet's records (with date and time of appointment) to Surgical Admissions: Pets are not to have food or treats after 9pm and no water after midnight the night before surgery. If your pet is on medication, please check with the doctor as to whether or not your pet should have medication the day of surgery. Drop-off time for surgery is between 8:30-9:00am the day of surgery. You may call after 12:30pm the day of surgery to check on your pet. A pick-up time for your pet depends on the type of surgery. Please ask the doctor or a technican when your pet should be able to go home (all patients will be released by 5:00pm).
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